Terms and conditions

# Terms & Conditions 

**Skogsro Forest Hostel** 

Skogsro Forest Hostel is a member of **Hostelling International Norway (HI Norway)**. The following Terms & Conditions are  adapted for Skogsro Forest Hostel and align with the general principles and standards of HI Norway. In case of conflict,  applicable Norwegian law and official HI Norway regulations prevail. 

--- 

## 1. General 

By making a booking and/or staying at Skogsro Forest Hostel, guests agree to comply with these Terms & Conditions, house  rules, and any reasonable instructions given by staff. 

## 2. Membership 

Some rates or benefits may require a valid **Hostelling International (HI) membership**. Guests without a valid membership  may be charged a non‑member supplement per person per night, in accordance with HI Norway guidelines. 

## 3. Booking & Payment 

* Bookings can be made online, by email, or via approved booking platforms. 

* Payment terms depend on the chosen rate and booking channel. 

* The hostel reserves the right to pre‑authorize or charge payment prior to arrival. 

* Prices include VAT unless otherwise stated. 

## 4. Cancellation & Changes 

* Cancellation and modification policies depend on the rate booked. 

* Free cancellation may be available up to a specified time before arrival; late cancellations or no‑shows may be charged in  full or in part. 

* Group bookings may be subject to special cancellation terms. 

## 5. Check‑in & Check‑out 

* **Check‑in:** From the time stated in the booking confirmation. 

* **Check‑out:** By the time stated in the booking confirmation. 

* Late check‑out may incur additional charges. 

* Valid photo ID may be required at check‑in. 

## 6. House Rules & Guest Conduct 

* Quiet hours **inside the hostel** are from **10:00 PM to 8:00 AM**. 

* Quiet hours **in outdoor areas, including the bonfire area**, are from **12:00 AM to 8:00 AM**. * Guests are expected to behave considerately toward other guests, staff, and the surrounding natural environment. * **Smoking is strictly prohibited indoors**, and only allowed in designated outdoor areas. 

* **Open fires are not permitted inside the facilities**, including candles. 

* Fire is **only allowed at the marked bonfire spot** and must be used responsibly and in accordance with staff instructions  and local regulations. 

* Alcohol consumption is only permitted where allowed by Norwegian law and hostel rules.

The hostel reserves the right to terminate a stay without refund in case of serious misconduct, violation of rules, or illegal  activity. 

## 7. Children & Minors 

* Children under 18 must be accompanied by a parent or legal guardian unless otherwise agreed in advance. * Age restrictions may apply in shared dormitories. 

## 8. Sauna & Wellness 

* Use of the **floating sauna on the lake** is available **on request** and subject to availability. * Sauna use may be subject to additional rules, time slots, or fees. 

* Guests must follow all safety instructions related to sauna use. 

## 9. Pets 

* Pets are only allowed in designated rooms or areas and by prior arrangement. 

* Guests are responsible for any damage or extra cleaning caused by pets. 

## 9. Liability & Personal Belongings 

* Guests stay at their own risk. 

* Skogsro Forest Hostel is not responsible for loss, theft, or damage to personal belongings. 

* Lockers or secure storage may be available; guests are encouraged to use them. 

## 10. Damage & Cleaning 

* Guests are liable for any damage caused to property, rooms, furniture, or equipment. 

* The hostel reserves the right to charge for repairs, replacement, or extra cleaning if required. ## 11. Force Majeure 

Skogsro Forest Hostel is not liable for failure to perform obligations due to events beyond reasonable control, including but  not limited to natural disasters, extreme weather, government actions, or strikes. 

## 12. Privacy & Data Protection 

* Personal data is processed in accordance with Norwegian data protection law (GDPR). 

* Data is used solely for booking management, legal requirements, and guest communication. ## 13. Applicable Law & Jurisdiction 

These Terms & Conditions are governed by **Norwegian law**. Any disputes shall be settled by Norwegian courts. --- 

**Skogsro Forest Hostel** 

Member of Hostelling International Norway